Refund policy

Returns

Returns are accepted within 30 days of receiving your order.

To be eligible for a return:

  • Items must be unused and in their original condition.
  • Products must be returned in their original packaging.
  • Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Opened skincare products
  • Opened hair care products
  • Opened oral care products
  • Personal care items that have been used
  • Gift cards
  • Clearance or final sale items

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can assist you promptly.

Refunds

Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an incorrect or defective item.